1. INTRODUCTION
This Privacy Policy describes how TechRhombus ("TechRhombus", "we", "our", or "us") collects, uses, stores, processes, protects, and discloses information relating to users of SutraLipi ("Platform").
By accessing, registering for, subscribing to, or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.
2. BUSINESS INFORMATION
TechRhombus
412/A, Avalon Business Hub
Near Patidar Samaj Wadi
Opp. Ankur School
Aamba Talavadi
Katargam
Surat, Gujarat 395004
India
Support Email: support@sutralipi.com
3. INFORMATION WE COLLECT
We may collect information directly from Users, automatically through Platform usage, through broker integrations, through payment processing systems, and through operational interactions.
3.1 Account Information
When creating an Account, we may collect:
- Full name
- Username
- Email address
- Mobile number
- Country
- State
- Account credentials
- Subscription information
- Account preferences
3.2 Identity Verification Information
Where required by law, regulatory obligations, broker integrations, fraud prevention requirements, or future Platform functionality, we may collect additional verification information.
Such information may include:
- Government-issued identification details
- Tax-related information
- Verification documents
- Compliance-related information
3.3 Payment Information
Payments are processed through authorized third-party payment processors, including Razorpay.
We may receive:
- Transaction identifiers
- Payment status
- Subscription details
- Invoice information
- GST-related information
We do not intentionally store complete payment card information on our servers.
3.4 Technical Information
We may automatically collect:
- IP address
- Browser information
- Device information
- Operating system information
- Session information
- Log information
- Diagnostic information
- Performance metrics
- Security-related information
3.5 Platform Usage Information
We may collect information relating to how Users interact with the Platform, including:
- Login activity
- Subscription activity
- Feature usage
- Backtesting activity
- Replay activity
- Paper trading activity
- Live trading activity
- Support interactions
- User preferences
4. STRATEGY AND CODE INFORMATION
4.1 User Ownership
Users retain ownership of their:
- Strategies
- Algorithms
- Scripts
- Indicators
- Trading logic
- Configurations
- Related intellectual property
Nothing in this Privacy Policy transfers ownership of User-created content to TechRhombus.
4.2 Storage of Strategies
To provide Platform functionality, TechRhombus may store:
- Strategies
- Source code
- Compiled code
- Runtime configurations
- Parameters
- Execution settings
- Related metadata
Such storage is necessary to provide:
- Backtesting
- Replay
- Paper trading
- Live trading
- Strategy execution
- Platform functionality
4.3 Strategy Confidentiality
Private Strategies are intended to remain private to the User.
TechRhombus does not sell, publish, distribute, or intentionally disclose private User Strategies to other Users.
4.4 Access to Strategies
TechRhombus personnel may access User Strategies only when reasonably necessary for:
- Platform operation
- Technical maintenance
- Security investigations
- Bug resolution
- User-requested support
- Compliance obligations
- Legal obligations
Access shall be limited to personnel with a legitimate operational, technical, security, support, or legal need.
4.5 Support Requests
Where a User requests:
- Technical support
- Troubleshooting
- Educational assistance
- Bug investigation
- Strategy-related assistance
the User authorizes TechRhombus to access only those portions of the Strategy reasonably necessary to investigate and resolve the issue.
5. TRADING AND EXECUTION INFORMATION
To provide Platform services, we may collect and store:
- Order information
- Trade information
- Position information
- Execution logs
- Strategy execution history
- Audit trails
- Trading activity records
- Broker-related metadata
Such information may be used for:
- Platform functionality
- Troubleshooting
- Security monitoring
- Service improvement
- Compliance purposes
6. BROKER INTEGRATIONS
Where Users connect brokerage accounts, we may collect information necessary to facilitate integration and execution.
This may include:
- Broker account identifiers
- Broker metadata
- Access tokens
- Refresh tokens
- Authentication credentials
- API authorization information
- Trading permissions
Sensitive credentials shall be stored using commercially reasonable security measures.
Brokerage accounts remain subject to the broker's own privacy policies and terms.
7. MARKET DATA INFORMATION
The Platform may process and store information relating to:
- Historical market data
- Tick-level data
- Backtesting datasets
- Replay datasets
- Trading analytics
- Performance statistics
Market Data may originate from proprietary collections and licensed third-party providers.
8. HOW WE USE INFORMATION
We may use collected information to:
- Operate the Platform
- Provide subscriptions
- Process payments
- Authenticate Users
- Enable strategy execution
- Enable live trading
- Enable paper trading
- Provide customer support
- Investigate issues
- Improve services
- Detect fraud
- Enhance security
- Comply with legal obligations
- Enforce agreements
9. ANALYTICS AND PLATFORM IMPROVEMENT
TechRhombus may use aggregated, anonymized, or de-identified information for:
- Platform improvement
- Performance monitoring
- Research
- Statistical analysis
- Product development
- Security monitoring
Such use shall not intentionally reveal private Strategies or personally identifiable information.
10. INFORMATION SHARING
TechRhombus does not sell Users' personal information.
Information may be disclosed only in the circumstances described below.
10.1 Service Providers
We may share information with trusted service providers involved in:
- Hosting
- Cloud infrastructure
- Payment processing
- Security services
- Communication services
- Technical operations
10.2 Broker Integrations
Information may be transmitted to connected brokers when necessary to:
- Authenticate accounts
- Execute trades
- Synchronize account information
- Provide trading functionality
10.3 Legal Requirements
We may disclose information when required by:
- Applicable law
- Court orders
- Regulatory authorities
- Government agencies
- Law enforcement authorities
10.4 Business Transfers
Information may be transferred in connection with:
- Mergers
- Acquisitions
- Reorganizations
- Asset sales
- Business restructuring
11. DATA RETENTION
TechRhombus may retain information for as long as reasonably necessary to:
- Operate the Platform
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security
Retention periods may vary depending on the nature of the information.
12. DATA SECURITY
TechRhombus implements commercially reasonable security measures intended to protect information from:
- Unauthorized access
- Unauthorized disclosure
- Unauthorized alteration
- Unauthorized destruction
However, no system can guarantee absolute security.
Users acknowledge that electronic communications and internet-based systems involve inherent risks.
13. USER RIGHTS
Subject to applicable law, Users may request:
- Access to personal information
- Correction of inaccurate information
- Updating of information
- Deletion of information where legally permissible
- Withdrawal of certain consents
Requests may be submitted to: support@sutralipi.com
14. CHILDREN AND MINORS
The Platform may be used by minors for educational purposes, including learning, simulation, replay, backtesting, and paper trading.
However:
- Live trading functionality may require brokerage accounts
- Brokerage accounts remain subject to broker eligibility requirements
- Certain Platform features may be restricted based on legal or contractual requirements
Parents and guardians remain responsible for supervising minors using the Platform.
15. COOKIES AND SIMILAR TECHNOLOGIES
The Platform may use:
- Cookies
- Session identifiers
- Local storage
- Similar technologies
These technologies may be used to:
- Authenticate Users
- Maintain sessions
- Improve performance
- Remember preferences
- Enhance security
Users may control certain cookie settings through browser settings.
16. INTERNATIONAL TRANSFERS
At present, the Platform is primarily intended for Users located in India.
If information is transferred across jurisdictions in the future, TechRhombus shall take reasonable measures to protect such information in accordance with applicable laws.
17. COMPLIANCE WITH APPLICABLE LAWS
TechRhombus endeavors to process personal information in accordance with applicable laws, including, where applicable:
- Information Technology Act, 2000
- Information Technology Rules
- Digital Personal Data Protection Act, 2023
- Applicable tax laws
- Applicable regulatory requirements
18. CHANGES TO THIS PRIVACY POLICY
TechRhombus reserves the right to modify this Privacy Policy at any time.
Updated versions shall become effective upon publication through the Platform.
Continued use of the Platform after publication of changes constitutes acceptance of the revised Privacy Policy.
19. CONTACT US
For questions regarding this Privacy Policy, please contact:
TechRhombus
412/A, Avalon Business Hub
Near Patidar Samaj Wadi
Opp. Ankur School
Aamba Talavadi
Katargam
Surat, Gujarat 395004
India
Support Email: support@sutralipi.com
ACKNOWLEDGEMENT
By creating an Account, purchasing a Subscription, connecting a Broker, deploying a Strategy, or otherwise using SutraLipi, the User acknowledges that:
- The User has read and understood this Privacy Policy.
- The User consents to the collection and processing of information described herein.
- The User understands that certain information is necessary for Platform functionality.
- The User understands that broker integrations may require transmission of information to third parties.
- The User understands that Strategies may be stored and processed to provide Platform services.